"On May 14, 2018, flight 3U8633 was cruising in Chengdu. The front windshield of the right seat of the cockpit broke and fell off. Captain Liu Chuanjian, relying on 20 years of flight experience and manual control, successfully made the plane alternate at Chengdu Shuangliu Airport at about 7: 40, saving the lives of 119 passengers and 9 crew members. The whole alternate landing process was only 20 minutes before and after."
Based on the above description alone, readers may think that this is just a routine accident handling, but after you have seen the interview with Captain Liu Chuanjian and the main members of the crew and understand the whole story, I believe you will also praise the witty response of the whole crew. This is called a textbook-like emergency accident handling case reflects the professionalism, worthy of all professionals to learn and reflect. The main things I learned from the crew members throughout the incident were the following:
First, trained. The captain, who can still keep calm and control the plane at the moment of life and death, and the flight attendant who broadcasts to appease the passengers, show the composure of professional training and long-term flight experience in the face of sudden danger. Captain Liu Chuanjian, who was born in the Air Force, already has unique advantages in terms of personal qualities. Coupled with many years of practical experience in flying, he can eliminate all distractions when facing dangerous situations, and face the damage to the body caused by the loss of pressure in the cabin and the risk of frostbite of more than minus 40 degrees, completely rely on manual and visual inspection, rely on perseverance to master the direction bar, and take about 5 minutes to control the state of the plane, to obtain the preconditions for the subsequent smooth return of the forced landing. Throughout the process, he always maintained a belief: "Within my ability, I want to ensure the safety of passengers and aircraft." The captain also won unanimous praise from the society for his superb professionalism. This is also as our company's core values advocated: "to gain respect for professional technology, technology to win the market."
Second, professional collaboration. After the flight attendant on duty in the cabin found something unusual, he tried to contact the captain, but the call failed. So she quickly organized several flight attendants to be distributed in different positions to relieve the anxiety and panic of the passengers by guarding and accompanying them. This kind of professional and cooperative work attitude is exactly what we admire. The company's team view of "consistent goals, efficient cooperation, tolerance and dedication" also advocates that everyone should take the overall situation into consideration, oppose egoism and individualism, and strive to build an excellent team and enhance competitive strength.
Third, the awareness of filling. After discovering that the plane was abnormal, the deputy captain rushed to the cockpit at the first time. Seeing that the captain was struggling to control the plane in the bad strong wind and low temperature, he also quickly and silently did what he could do: to the ground The console sent a "7700" signal (indicating an emergency situation); after the air traffic control department suddenly encountered an abnormal interruption in the conversation with the captain, it did not wait passively, but actively through other contact channels, after the multi-party contact failed, immediate measures were taken to urgently mobilize the route to provide all the convenient conditions for the successful alternate landing of 3U8633 as much as possible. Reflect on our actual work, when problems occur, are we shirking, or have we achieved unconditional support and cooperation?
Fourth, emergency plans and responses. After entering the cockpit, the co-pilot quickly turned out the operation guide, found the emergency handling guidance, and reported the flight status through blind sending. From the beginning of the 10,000-meter reserve to the series of emergency response plans of the relevant departments afterwards, all reflect the advanced management level of my country's civil aviation industry. This is a truly responsible organization. This organization is due to a group of professional members. And full of vitality, this kind of vitality is what all companies desire.
5.14 the incident gradually subsided, but I could not calm down for a long time. I have been reflecting that we need this spirit of Sichuan Airlines in our work, and we need the support of a belief. This belief and professionalism can help us deal with all kinds of daily, special and even abnormal work, but this This state requires a lot of time and energy to hone, and we still have a lot to do......